Did our service person call to arrange a time before arriving?Yes, they called and arrived on time.Yes, they called but arrived later than arranged.No, they didn't call first.

Did our service person talk to you about the job before they started?YesNo

Before they left, did our service person explain what they did and discuss any follow up work if required?YesNo

Was the site left clean and tidy?YesNo

How was the service person's presentation?Very tidy and presentableTidyRoom for improvement

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